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FAQ

  • Where do we source our durians from?
    We source our durians from our own reputable farms and orchards known for producing high-quality durians.
  • Is the Durian Fresh?
    Yes, the durians are fresh from the farm and packed in a hygienic environment.
  • How long can I keep the durians?
    Since the durian is fresh. It’s best to consume within 5 hours. You may keep it in the fridge for 3 days or freezer for up to 2 weeks.
  • How do we ensure the freshness of the durians during delivery?
    We have a stringent quality control process in place. Our durians are carefully selected, packed, and delivered in specially designed packaging to maintain their freshness.
  • How should I store the durians after delivery?
    Durians are best stored in a cool, dry place or in the refrigerator. We provide detailed storage instructions with your delivery to ensure you can enjoy your durians at their best.
  • How do place an order for fresh durians on our website?
    Ordering is easy! Simply browse our selection of durians, choose your desired quantity and variety, and proceed to checkout.
  • What are the available durian varieties we offer?
    We offer a range of popular durian varieties, including - Mao Shan Wang - Old Tree Mao Shan Wang - Black Gold - Black Thorn - XO D24 - Red Prawn And among others. Check our website for the current availability.
  • Do we offer any discounts or promotions on durians?
    Yes, we periodically offer discounts and promotions on our durians. Keep an eye on our website or subscribe to our newsletter to stay updated on the latest offers.
  • Do we offer any guarantees or refunds on your durians?
    We stand behind the quality of our durians. If you encounter any issues, please reach out to our customer support team, and we will assess each case individually to determine appropriate solutions.
  • What payment method we are accepted?
    We accept Visa and Mastercard payments.
  • What if I'm not satisfied with the quality of the durians I receive?
    Customer satisfaction is our priority. If you are not satisfied with the quality of the durians, please contact our customer support within 1 hour of receiving your order, and we will address the issue promptly.
  • What shipping method do we provide?
    We have 2 Shipping Methods Available, - Express Delivery - Standard Delivery
  • What is Standard Delivery?
    Standard Delivery is an affordable shipping method for durian delivery. It’s a flat rate of $9.70 regardless of location. Durian will be delivered between 2-3 hours from the time you place an order (Same Day Delivery).
  • How much is the Delivery Fee?
    - Standard Delivery is $9.70. - Express Delivery is $15.
  • How does your FREE SHIPPING work?
    We offer FREE SHIPPING for all orders above $100 (After Discount).
  • What is the delivery process for fresh durians?
    Once you place your order, our team will carefully pack the durians and schedule them for delivery. We work with trusted logistics partners to ensure prompt and reliable delivery.
  • What areas do we deliver to?
    We currently offer delivery island-wide in Singapore.
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